Specialist Notes:


We are unable to update information on a user's profile. If a user requests for account information updates, please escalate. Be sure to include in the ticket reason(s) for the information update. 


The ticket processors will forward the request to aphilip@eskillz.com.


Standard Response:

Thank you for contacting End-User Support!

I would be happy to assist you with having your account information updated! Please allow me just a moment to create a request for the Administrators to follow up with you!