Specialist Notes: |
| Standard Response: |
To locate and relaunch your completed video, please use the steps below:
1. Log into your account
2. Click on the Menu icon (the 3 Horizontal lines at the top right of the Home Page).
3. Select LEARN then next click on the 'View Your Transcript' option from the drop-down menu.
4. On your transcript screen change 'Active' to 'Completed' to view a list of your completed videos.
5. Scroll through the list to locate the video then click on the blue 'Launch' button to the right of the title.
If you experience any difficulty or if I can assist you with anything further, please don't hesitate to let me know!
1. Log into your account
2. Click on the Menu icon (the 3 Horizontal lines at the top right of the Home Page).
3. Select LEARN then next click on the 'View Your Transcript' option from the drop-down menu.
4. On your transcript screen change 'Active' to 'Completed' to view a list of your completed videos.
5. Scroll through the list to locate the video then click on the blue 'Launch' button to the right of the title.
If you experience any difficulty or if I can assist you with anything further, please don't hesitate to let me know!