Specialist Notes: 


Standard Response:


To access your video in progress, click on the Menu icon (the 3 Horizontal lines at the top right of the Home Page). Select LEARN next click on the 'View Your Transcript' option from the dropdown menu. Your active transcript will be displayed on your screen. To relaunch the video, click on the blue 'Launch' button to the far right of the video title.

Kindly note the video will launch from the beginning. However, you may slide the progress bar to the point where you left of from then click on the Play button to proceed.