Once you have confirmed that the user has an active account in the system you may provide the following SR.

Once you log into the Cornerstone Best Practices Library portal, you'll have full access to our entire catalog of past recordings. You can use the search bar on the home page to search by keyword/topic, year, etc. or you can click on the Menu icon in the top right corner and choose the drop-down arrow beside 'Learn' and then navigate to the 'Best Practices Library' to see the full catalog of recordings.